About Us
Welcome to Lord & Taylor – an iconic name in American retail history. Since our founding in 1826, we have been committed to providing exceptional customer experiences through curated fashion, timeless designs, and unparalleled service. With nearly two centuries of expertise in the retail industry, we continue to be a trusted destination for style and quality.
Our Heritage
Lord & Taylor began as a small dry goods store in New York City, founded by Samuel Lord and George Washington Taylor. Throughout the years, we have grown and evolved, yet our dedication to innovation and quality remains steadfast. Our storied history is marked by numerous milestones, from being the first department store with an elevator to pioneering the personal shopping experience.
Our Values
We believe in the power of fashion to inspire and transform. Our core values are rooted in:
- Customer-Centricity: Your satisfaction is our priority.
- Innovation: Always evolving to meet your needs with modern solutions.
- Quality: Offering only the finest products.
- Community: Giving back to and enriching the communities we serve.
Our Offerings
From timeless classics to contemporary trends, Lord & Taylor offers a diverse range of clothing, accessories, beauty products, and home goods. Our curated collections reflect our dedication to providing versatile, stylish, and high-quality items for every aspect of your life.
Our Pledge
At Lord & Taylor, we pledge to continuously learn and grow. As we evolve, we remain committed to adapting and improving our practices to better serve our customers and our community.
Join Us
As we look to the future, we invite you to be part of the Lord & Taylor journey. Whether you shop with us online or in-store, we promise to deliver the same exceptional quality and service that has been our hallmark for nearly 200 years.